Billing Terms and Conditions

Welcome to AuraFit.

These Billing Terms and Conditions explain how payments, billing details, order confirmations, invoices, and payment-related issues are handled when you place an order with us.

By purchasing from AuraFit, you agree to the billing terms described below.

Payment Methods

We accept several secure payment methods to make checkout simple and convenient.

Accepted payment methods may include:

Visa
Mastercard
American Express
UnionPay
PayPal
Apple Pay
Google Pay
Shop Pay

Available payment options may vary depending on your location, device, browser, and payment provider availability at checkout.

Billing Information

When placing an order, you agree to provide accurate, complete, and up-to-date billing, shipping, contact, and payment information.

You are responsible for ensuring that your email address, billing address, shipping address, and payment details are correct before submitting your order.

If any of your information changes, please update it promptly or contact us so we can communicate with you about your order when needed.

We are not responsible for delays or order issues caused by incorrect or incomplete customer information.

Order Confirmation

After your order is placed successfully, you will receive an order confirmation email.

This email may include details such as:

The items purchased
The order number
The billing details
The shipping address
The selected shipping method
The order total
Any discounts or promotions applied

Please review your confirmation email carefully and contact us as soon as possible if you notice any incorrect information.

Invoice and Receipt

Your order confirmation email serves as proof of purchase and receipt.

Where applicable, an invoice or order summary may also be included with your shipment or made available electronically.

The invoice or receipt will show the relevant order details, including the products purchased, pricing, discounts, taxes, shipping fees, and total amount paid.

Payment Authorization

By submitting your payment details at checkout, you authorize AuraFit and our payment processors to charge the total amount shown at checkout to your selected payment method.

All payments are subject to approval, authorization, verification, and fraud-prevention checks by the payment provider, card issuer, bank, or other financial institution involved.

Your order may not be processed or shipped until payment has been successfully authorized and received.

Failed or Declined Payments

If your payment is declined, fails, or cannot be completed, your order may be delayed, cancelled, or placed on hold.

In this case, we may notify you by email and ask you to provide a valid alternative payment method.

We are not responsible for any delays caused by failed payments, incorrect payment details, insufficient funds, expired cards, bank restrictions, or payment provider issues.

Pricing and Charges

The total amount charged for your order will be shown at checkout before you complete your purchase.

This total may include product prices, taxes, shipping fees, discounts, and any other applicable charges.

Prices, discounts, and promotions may change at any time without prior notice. However, the amount charged will be based on the price shown at checkout when your order is placed, unless there is an obvious pricing error.

Disputes and Payment Issues

If you have a question or concern about a charge, payment, or order, please contact our customer support team at support@aura-fit.shop before opening a dispute with your bank or payment provider.

We are committed to reviewing payment concerns and helping resolve order-related issues as quickly and fairly as possible.

Chargebacks

If a chargeback is filed, we may provide relevant order, payment, communication, fulfillment, tracking, delivery, and policy information to the payment provider or financial institution handling the case.

Chargebacks that are found to be unauthorized, false, abusive, or not supported by the transaction details may be disputed.

If a chargeback is determined to be invalid or unjustified, the customer may be responsible for the disputed amount and any related fees, where permitted by applicable law.

Fraud Prevention

To protect our customers and our business, some transactions may be reviewed for fraud prevention and security purposes.

We reserve the right to cancel, delay, or refuse any order if we suspect unauthorized use of a payment method, fraud, incorrect information, or suspicious activity.

Contact Information

Store Name: AuraFit
Phone: support@aura-fit.shop
Email: support@aura-fit.shop
Business Address: 30 N Gould St Ste N ,Sheridan, WY,US, 82801

Business Hours:
Monday to Friday: 8:00 am to 5:00 pm (GMT +5)
Saturday and Sunday: Closed

We aim to respond to all customer emails within 1–2 business days.